(Last Updated: 25th September 2025)
At Dental Master Media, a subsidiary of SERPMaster Technology Agency LLP, we are dedicated to delivering high-quality SEO services with a focus on transparency and client satisfaction. This Refund & Termination Policy has been established to set clear expectations and ensure fairness for both parties.
This policy applies to all services provided by Dental Master Media. By engaging our services, clients acknowledge and agree to the terms outlined herein.
Payments for monthly SEO services are non-refundable, as work, resources, and execution begin immediately from the start of each billing cycle.
Even if a client decides to discontinue services mid-month, no refunds will be issued.
Clients must provide at least 15 days’ written notice before discontinuing monthly services.
Likewise, Dental Master Media reserves the right to terminate services with 15 days’ prior notice if we determine that the collaboration is no longer suitable for the client’s business.
Refunds are available only for the unused portion of an annual subscription.
Example: If a client purchases a 12-month plan and chooses to discontinue after 7 months, they will be eligible for a refund for the remaining 5 months, provided the conditions below are met.
Clients must provide at least 15 days’ written notice before discontinuing annual services to qualify for a partial refund.
If notice is not provided, no refund will be issued for the unused term.
To request a refund or cancellation:
Email us at [email protected] with your name, order reference, and reason for discontinuation.
Our team will review your request and confirm eligibility.
Approved refunds (for annual plans only) will be processed to the original payment method within 7 working days. Please note that actual crediting times may vary depending on your bank or payment provider.
Refunds will not be provided in the following situations:
Monthly plan cancellations (payments are strictly non-refundable).
Services that have been fully executed or delivered.
Customized or tailored services designed specifically for a client’s unique requirements.
Failure to provide the required 15 days’ advance notice.
Dental Master Media and SERPMaster Technology Agency LLP shall not be liable for any indirect, incidental, or consequential damages or losses related to service usage, refunds, or discontinuation beyond what is expressly stated in this policy.
For any questions or clarifications regarding this Refund & Termination Policy, please reach out to us at:
📧 [email protected]
